Privacy Policy

TRILEMA WALLET PRIVACY POLICY

A. INTRODUCTION
At Trilema Wallet, we place great importance on the security and privacy of our users' data. This Privacy Policy ("Policy") comprehensively outlines the principles, methods, and procedures regarding the collection, processing, and sharing of data provided through our mobile applications, website, and other digital platforms ("Services"). By using our Services, you agree to the data collection, processing, and sharing practices described in this Policy. For any questions, comments, or concerns regarding this Policy, please contact us at info@trilema.com.

B. DATA COLLECTION AND CATEGORIES
Trilema Wallet is committed to processing user data only to the minimum extent required by its decentralized nature. However, the following categories of data may be collected as a natural consequence of using our Services:

Basic Identification Information: When you contact our support team, we may collect personal details such as your name, email address, and phone number.
Device and Usage Information: Data regarding the type of device used to access the application, operating system, IP address, browser details, and other technical information.
Wallet and Blockchain Data: Due to our decentralized structure, wallet addresses and detailed blockchain transaction histories are not stored in a centralized database. However, information from public blockchain transactions may be monitored through integrations and API connections.

C. METHODS OF DATA COLLECTION
User data is collected through the following methods:

Direct Interaction: Information provided through interactions on our mobile application, website, or other platforms.
Automatic Data Collection: Technical data automatically collected from your device and browser (e.g., cookies, IP address, usage statistics).
Blockchain Transactions: Public data obtained from blockchain transactions is monitored for analysis and integration purposes within our decentralized framework.

D. PURPOSES OF DATA USAGE
The collected data is utilized for the following purposes:

Service Continuity and Security: Ensuring the proper functioning of Trilema Wallet, enhancing system security, and resolving any technical issues.
User Experience and Improvement: Optimizing application performance, developing new features, and enhancing the overall user experience.
Support and Communication: Responding to support requests, resolving technical issues, and facilitating direct communication with users.
Legal Compliance: Adhering to applicable laws and regulations and providing information to relevant authorities when necessary.

Trilema Wallet does not share user data with third parties for commercial purposes without consent.

E. USER RIGHTS AND DATA ACCESS
Under the provisions of Article 11 of the KVKK (Turkish Data Protection Law), you are entitled to the following rights:

To inquire whether your personal data is being processed,
To request information about the purposes for which your data is being used,
To request the correction of any incomplete, inaccurate, or outdated data,
To request the deletion or destruction of your personal data,
To inquire whether your data has been shared with third parties.

To exercise these rights or if you have any questions regarding your data, please contact us at info@trilema.com.

F. DATA RETENTION AND MANAGEMENT
Trilema Wallet retains collected data for the period specified by applicable laws and regulations. Due to the inherent characteristics of blockchain transactions, such data is permanent and irreversible. However, if you remove the application from your device or request the deletion of your account, data stored locally may be removed accordingly.

G. DATA SECURITY AND PROTECTION MEASURES
To ensure the security of user data, Trilema Wallet implements industry-standard technical and administrative measures, including:

Encryption: Employing robust encryption protocols during data transmission.
Access Controls: Utilizing advanced access control systems to prevent unauthorized access.
Regular Security Audits: Continuously testing and improving system security.
Employee Training: Providing regular data security training for our personnel.

H. UPDATES TO THE PRIVACY POLICY
Trilema Wallet reserves the right to update this Privacy Policy as technological developments and legal requirements evolve. Any updates to the Policy will be published on our website and will become effective immediately upon posting. Users will be informed of any significant changes.

I. CONTACT INFORMATION
For any inquiries or requests regarding our Privacy Policy or data processing practices, please contact us using the following email address:
Email: info@trilema.com