Frequently Asked Questions

1. What is Trilema WaaS?

Trilema WaaS (Wallet-as-a-Service) is a self-custodial smart wallet infrastructure that enables developers to integrate non-custodial wallets into their applications without dealing with blockchain complexity.

Unlike traditional wallets, Trilema uses ERC-4337 account abstraction, allowing gasless transactions, social logins, and automated transactions while ensuring full user ownership.

2. How is Trilema different from other wallet providers?

• Fully Non-Custodial – Users have complete ownership of their wallets

• ERC-4337 Smart Accounts – Enables programmable transactions, session keys, and gas sponsorship

• Frictionless Web2-Like UX – No seed phrases, no gas fees, seamless authentication

• Seamless Integration – Developer-friendly SDK and APIs for web, mobile, and dApps

• Real-Time Monitoring – Built-in analytics, webhooks, and transaction tracking

Unlike centralized solutions, Trilema never stores or controls user keys.

3. How does Trilema ensure security?

Trilema uses smart contract wallets powered by ERC-4337, ensuring:

• Full self-custody with user-controlled private keys

• Multi-factor authentication with passkeys, social recovery, and hardware key support

• Gas sponsorship and session keys to reduce phishing risks

• On-chain audits and regular security reviews

4. What blockchain networks does Trilema support?

Trilema supports Ethereum Layer 2 networks optimized for fast and low-cost transactions, including:

• Base

• Optimism

• Arbitrum

Additional EVM-compatible chains will be supported in the future.

5. How can users create a wallet with Trilema?

Users can create a fully functional smart account wallet in seconds using:

• Passkeys (WebAuthn) – No passwords, no seed phrases

• Email and Social Login – Google, Apple, Discord authentication

• Web3 Wallets – Metamask, WalletConnect, Coinbase Wallet

Developers can customize authentication methods to fit their product needs.

6. Do users need to pay gas fees?

Trilema enables gasless transactions through sponsored transactions or meta-transactions.

Developers can:

• Sponsor transactions for a seamless user experience

• Charge users in stablecoins (USDC, USDT) instead of ETH

7. What happens if a user loses access to their wallet?

Trilema supports multiple recovery options to prevent permanent loss:

• Passkey Backup – Users can restore access via WebAuthn

• Social Recovery – Trusted contacts or email-based recovery

• Multi-Signature Security – Enterprise clients can set up multi-sig wallets

Unlike traditional wallets, losing a seed phrase does not mean losing funds forever.

8. How does Trilema handle transactions?

Trilema uses smart contract wallets, allowing:

• Batch Transactions – Execute multiple actions in one transaction to save gas

• Automated Transactions – Enable subscription payments and scheduled transfers

• Session Keys – Allow temporary wallet permissions for seamless UX

9. Can I customize the wallet experience?

Yes, Trilema provides:

• White-label integration with custom branding and UI

• Custom authentication flows with passkeys, social logins, or Web3 wallets

• Flexible security settings, including role-based access and spending limits

10. How does Trilema charge for its service?

Trilema offers a transparent, pay-as-you-grow pricing model:

• Per-User Pricing – Charges based on active wallet users

• Per-Transaction Pricing – Pay only for transactions made

• Custom Enterprise Plans – Flexible pricing for high-volume applications

There are no hidden fees or upfront costs.

11. How can I integrate Trilema into my app?

Integration is straightforward:

1. Sign Up – Get API keys and access to the developer dashboard

2. Integrate SDK – Add Trilema’s JavaScript or mobile SDK to your application

3. Deploy Smart Wallets – Instantly create self-custodial accounts for users

Comprehensive documentation is available for developers.

12. Does Trilema support NFTs and DeFi applications?

Yes, Trilema is fully compatible with NFTs, DeFi, and GameFi applications:

• NFT Minting and Transfers – Gasless NFT drops and in-app trading

• DeFi Compatibility – Direct integration with lending protocols and staking

• On-Chain Reputation – Build user reputation and history on smart accounts

13. Who is Trilema WaaS for?

Trilema is designed for any Web3 project needing a seamless wallet solution, including:

• DeFi and NFT Marketplaces – Simplifies onboarding and gasless trading

• Gaming and Metaverse – Creates smart wallets for players

• Fintech and Payments – Enables Web3 payments with smart accounts

• Enterprises and Brands – Launches custom wallets without blockchain expertise